Supports Coordination or Targeted Case Management

A Supports Coordinator or Case Manager is a staff person who helps write an individual plan of service and makes sure the services are delivered.  His or her role is to listen to a person’s goals, and to help find the services and providers inside and outside the local community mental health services program that will help achieve the goals.  A supports coordinator or case manager may also connect a person to resources in the community for employment, community living, education, public benefits, and recreational activities.